01
storefront
Shopify Store Management
I help keep the daily operational side of your Shopify store organized so important tasks do not get overlooked.
Daily Shopify store operations
Product management
Pricing updates
Inventory monitoring
Order tracking
Store organization
Operational coordination
Store performance reporting
Team coordination
02
inventory_2
Product Listing & Optimization
Clean, consistent product listings that support search visibility, buyer confidence, and store organization.
Product uploads
SEO-focused product titles
Product descriptions
Product tags
Product images
Variants
Pricing
Product information
Listing organization
Brand consistency
International product listing and localization support
03
travel_explore
Product Research
Structured product research using trend signals, competitor checks, product potential review, and supplier reliability checks.
Trend research
Product opportunity research
Competitor research
Product potential analysis
Supplier reliability checks
Market research
Niche research
AliExpress
TikTok Trends
Dropship.io
04
hub
Supplier Sourcing & Coordination
I help connect product, supplier, fulfillment, and customer needs so the store workflow is easier to manage.
Supplier research
Supplier sourcing
Supplier communication
Product availability checks
Pricing coordination
Supplier reliability evaluation
Fulfillment coordination
05
local_shipping
Order Fulfillment
Reliable order handling and supplier coordination so customer orders keep moving from checkout to delivery.
OrderSupplierFulfillTrackDelivered
Order processing
Supplier coordination
Tracking updates
Order monitoring
Fulfillment workflows
Delivery issue coordination
DSers
Zendrop
CJ Dropshipping
AliExpress
06
support_agent
Customer Service
Organized support for everyday customer questions and escalated tickets that need further review and resolution.
Open ticket
Needs review
Resolved
Customer inquiries
Shopify Inbox management
Gorgias
Zendesk
Order concerns
Delivery issues
Returns
Refunds
Customer issue resolution
Escalated customer service tickets
07
assignment_return
Returns, Refunds & Escalations
When a customer issue needs more than a standard response, I help handle the operational side of the resolution.
Return requests
Refund processing
Escalated customer concerns
Order-related escalations
Issue investigation
Resolution coordination
08
gavel
Dispute & Chargeback Management
I have experience handling PayPal disputes and chargebacks, reviewing order details and supporting information needed to manage cases efficiently.
PayPal disputes
Chargeback handling
Dispute review
Order information gathering
Tracking information
Supporting documentation
Case monitoring
Resolution coordination